Question 1

What areas do you serve?

Accepted Answer

We proudly serve the Tri-County area of Charleston, SC — including Ladson, North Charleston, and Summerville. If you're unsure whether we cover your location, reach out and we'll let you know.

Question 2

Are you licensed and insured?

Accepted Answer

Yes. Ambush Services LLC is fully licensed and insured. We carry liability insurance on every job so you can have peace of mind that your home or business is protected.

Question 3

How do I request a service?

Accepted Answer

The easiest way is to fill out our contact form on the Request Services page. You can also reach us by email. A team member will follow up to confirm your appointment and discuss the details of your project.

Question 4

Do you offer same-day or emergency services?

Accepted Answer

We do our best to accommodate urgent requests. Availability varies by day and season, so contact us as soon as possible and we'll do everything we can to fit you in quickly.

Question 5

Do you work with both residential and commercial clients?

Accepted Answer

Absolutely. We serve homeowners, property managers, realtors, apartment communities, and small businesses. Whether it's a single room or an entire commercial space, we're equipped to handle it.

Question 6

What types of electrical work do you handle?

Accepted Answer

We handle a wide range of residential and small business electrical work including light fixture installation, ceiling fan installation, outlet and switch replacement, lighting upgrades, smart device installations, and select electrical upgrades.

Question 7

Do I need a permit for electrical work?

Accepted Answer

Permit requirements vary by job type and local jurisdiction. For most minor repairs and replacements, permits are not required. For larger upgrades, we'll advise you on what's needed and help guide you through the process.

Question 8

Can you install smart home devices?

Accepted Answer

Yes. We install smart switches, smart dimmers, smart outlets, and other connected home devices. We'll make sure everything is wired correctly and connected to your home network before we leave.

Question 9

Will you clean up after the job?

Accepted Answer

Always. We respect your space and leave every job site clean and tidy. Any packaging, debris, or materials from the work will be removed or disposed of properly.

Question 10

What brands of furniture do you assemble?

Accepted Answer

We assemble furniture from all major retailers including IKEA, Wayfair, Amazon, Ashley Furniture, West Elm, Pottery Barn, and more. If it came in a flat-pack box, we can put it together.

Question 11

Do I need to be home during the assembly?

Accepted Answer

We recommend someone be present at the start and end of the job to confirm the work is done to your satisfaction. For larger jobs, you don't need to watch the entire process.

Question 12

What if a part is missing or damaged from the manufacturer?

Accepted Answer

We'll let you know right away. In most cases, you'll need to contact the retailer or manufacturer for a replacement part. We're happy to return and complete the assembly once the part arrives.

Question 13

Can you assemble large or complex items like gym equipment or hot tubs?

Accepted Answer

Yes. We handle home gym equipment, spa systems, outdoor furniture sets, and other large or complex assemblies. Just describe your project when you request a quote and we'll confirm we can handle it.

Question 14

What TV sizes can you mount?

Accepted Answer

We mount TVs of all sizes — from small bedroom sets to large 85"+ screens. We work with flat, tilting, and full-motion mounts and can help you choose the right mount for your wall type and viewing angle.

Question 15

Can you mount a TV above a fireplace?

Accepted Answer

Yes, though we always advise customers on the heat and viewing angle considerations of above-fireplace mounting. We'll make sure the mount is properly anchored and the installation is safe and secure.

Question 16

Do you hide cables after mounting?

Accepted Answer

We offer cable management as part of our TV mounting service. We can route cables through the wall or use surface-mounted cable covers for a clean, professional finish.

Question 17

Can you install shelving on any wall type?

Accepted Answer

We install shelving on drywall, plaster, brick, and concrete surfaces. We use the appropriate anchors and hardware for each wall type to ensure a safe and secure installation.

Question 18

How do you charge for your services?

Accepted Answer

Pricing depends on the type and scope of work. We provide upfront quotes before any work begins so there are no surprises. Contact us with the details of your project for an accurate estimate.

Question 19

Is there a minimum charge or service fee?

Accepted Answer

We do have a minimum service call fee that covers travel and the first portion of labor. This will be communicated clearly when you request a quote.

Question 20

How far in advance do I need to book?

Accepted Answer

We recommend booking at least 2–3 days in advance to secure your preferred time slot. For larger projects or commercial work, a week or more of lead time is ideal.

Question 21

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, cash, and digital payment methods. Payment is due upon completion of the job unless otherwise arranged.

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